Shipping Information

Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.

Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.

Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.

Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.

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Enter code RUGS70 at checkout to save 70% off this item!
PAD (recommended):
359 107.7
after coupon
Notify me when this item becomes available.
Jeremy from MO. (February 08, 2016)

This was exactly as described and is much softer than expected for a jute rug. Love it!

Cavegurl from TN. (February 01, 2016)

Got this rug in the Bleached colorway and in the 9x13 size. Although it does shed like other's have commented (we aren't beyond the 3 month period yet), it is a total game changer in our living room. It grounds the furniture and defines our space beautifully! Very chushy underfoot too! We are considering another for our bedroom next! Love it!

Tonya from GA. (January 29, 2016)

I am someone who takes the time to read reviews and I try to consider all opinions before making a decision. I spent time reading the pros & cons of a rug made of Jute. I knew in advance to expect a slightly strong odor. Unfortunately, due to rain & cold weather I wasn't able to air it out outdoors. I think that would've helped. I did sprinkle baking soda on it and that has helped some. I Love the rug. I love the look and the chunky loop is very comfortable to me. I knew it wasn't a soft plush rug, yet, it isn't uncomfortable to me. ...


Out of 671 reviews
628 customers would recommend this item to others.
498 (74%)
134 (19%)
25 (3%)
8 (1%)
6 (0%)
9'6" x 13'6" how much does it weigh, and do you need pad if laying on top of carpet?
--mickey (Sunday, November 22, 2015)
no pad is needed on top of carpet. this item weighs approximately between 59 to 64lbs
--Rugs USA (Nov 22, 2015 11:21:32 PM)
Is there an anticipated date of having the gray rug back in stock and will you share it?
--Darcie (Friday, January 08, 2016)
if you click on the size you want, it will show either the back order date, or it will ask for your email so you could be notifed
--Rugs USA (Jan 8, 2016 8:19:23 AM)
Does this rug shed?
--Jessica (Friday, January 15, 2016)
Hi, according to other customer reviews, no
--Rugs USA (Jan 15, 2016 1:05:40 PM)

Returns accepted within 14 days of delivery. For our full return policy and details click here

Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.

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