Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.
Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.
Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.
Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.
Vacuum regularly as new wool rugs can shed yarn fibers for up to three months. Avoid direct and continuous exposure to sunlight. Do not pull loose ends, clip them with scissors to remove. Clean liquid spills immediately by blotting with cloth or sponge. For hard to remove stains, professional rug cleaning is recommended.
I love my rug! Lovely, rich brown color as the background and very vibrant orangish/reddish/pinkish colors in the wheels. The little touch of blue is nice also, as it matches a picture of the sea and coast that I have above my brown couch. So far (it's been only a few weeks), the rug is holding up well--although my cat loves it, and I am having to stop her from using it as a scratching post!
Love this rug, it has a worn in look, very classic. I got it in the light color. As warned, it does shed, but I know that vacuuming and time will do the trick. I would definitely recommend this product, however, I would not pay full price, we got it on a 75% off sale.RECOMMENDED: Yes!
We purchased the blue-toned rug and it was exactly as pictured. It is super soft and seems high-quality. I was pleasantly surprised and continue to be . . . well, I must admit, a bit enamored by this rug. I vacuum it constantly as the website said frequent vacuuming was necessary the first three months. It does indeed shed tremendously right now -- to be expected. I love it and can't wait to put it in the family area (after vacuuming ceases to result in the collection of huge fuzzballs).RECOMMENDED: Yes!
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Returns accepted within 14 days of delivery. For our full return policy and details click here
Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.
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