Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.
Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.
Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.
Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.
The carpet was just as you see it in the picture. The black area's are raised. The tan looks like a burr burr weave. If you have cats, which I do, the cat hair does not stick to the black fibers, which makes it easy to vacuum. I am happy with the carpet.RECOMMENDED: Yes!
The rug is odd. The beige part is woven, very rough texture. Looks and feels like an outdoor fabric. The black stripes are nice wool. I expected a soft, plush rug for my home and don't care for this one. Unfortunately it is way too heavy to return.RECOMMENDED: No.
Surprised by the great quality of the rug-100% woolRECOMMENDED: Yes!
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Returns accepted within 14 days of delivery. For our full return policy and details click here
Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.
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