Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.
Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.
Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.
Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.
The Bergama Collection includes beautiful reproductions which are hand-tufted to create the same symmetrical knots used in the antique rugs in Safavieh's private archival collection of Peshawar rugs. Made in India, the pure wool rugs in this collection recreate the design and quality of Peshawars made for the top end of the market to a broader base of customers with superior hand tufted quality.
Vacuum regularly as new wool rugs can shed yarn fibers for up to three months. Avoid direct and continuous exposure to sunlight. Do not pull loose ends, clip them with scissors to remove. Clean liquid spills immediately by blotting with cloth or sponge. For hard to remove stains, professional rug cleaning is recommended.
This rug is high quality and well made. Although it appears to be a rust color on the monitor, the colors are more brown/black with golden tan.RECOMMENDED: Yes!
Although I am pleased over all with this rug, I must say that I am a bit disappointed in the color, since I don't see any "gold" in/to it at all. Not at all bright, it is more of an extremely dark brown with traces of deep tan. I am happy with the quality, however, and it appears it will hold up well. The print is very, very nice, but I should mention that the "spots" appear larger than pictured. In a place where a deep, rich chocolate-y shade would work, this rug is for you.RECOMMENDED: Yes!
There is a color difference between the internet photo and the actual color of the rug I selected which was a little disappointing. In the photo it appeared to have more burnt orange in it than brown. The quality of the rug is good though.RECOMMENDED: Yes!
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Returns Accepted Within 14 Days of Delivery. For our full return policy and details click here
Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.
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