Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.
Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.
Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.
Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.
Safavieh takes classic beauty outside of the home with the launch of their Courtyard Collection. Made in Belgium with enhanced polypropylene for extra durability, these rugs are suitable for anywhere inside or outside of the house. To achieve more intricate and elaborate details in the designs, Safavieh used a specially-developed sisal weave.
I like the rug. It actually looks better than in the photo. The delivery time was about one day! The problem is that it came tightly rolled (as all rugs do) and it is lying on the floor with numerous waves running across it where it was rolled. I called customer service and was told that this is normal. The solution is to place heavy objects on the rug to press the waves out. They said that just leaving it alone wouldn't help. I'm doing it, but I don't feel like doing this kind of project and I'm not even sure it will work. I somehow can't believe that this is standard operating procedure for buying a new rug. I called Safavieh and they do not deal with the general public, so ...RECOMMENDED: No.
Fast Shipping and it will be handy with an oder dog while I store my nice wool rugs.RECOMMENDED: Yes!
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Returns Accepted Within 14 Days of Delivery. For our full return policy and details click here
Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.
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