Shipping Information

Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.

Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.

Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.

Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.


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134 W 29th Street FL5
New York, NY 10001

Media Relations
Looking to build a partnership with Rugs USA? Our staff would love to work with you in order to plan and direct communication for programs, products, and advertisement. Our team can respond to many requests for information from the media, allowing us to establish and maintain cooperative relationships with the community.

Please email for more information.

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