Shipping Information

Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.


Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.


Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.


Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.

How to Enter and Eligibility:

Share a photo on Instagram where you have used Rugs USA branded items. Tag @rugs_usa and use hashtag #rugsusa in the caption. There is no limit to the number of entries submitted. Participants must be at least 18 years of age.

Winner Selection and Acceptance:

Winners will be notified by the 5th of each month by Direct Message. They will have two days to accept the award. If no response is received, then a new winner is selected.

Consent to Publicity and Use of Images:

By entering the Rugs USA contest, you grant Rugs USA a royalty-free, perpetual license to use the photographic images submitted herewith in any and all Rugs USA-branded media (including but not limited to brochures, catalogs and websites) without further payment, consideration, review or consent.

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