Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.
Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.
Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.
Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.
Area rugs should be spot cleaned with a solution of mild detergent and water or cleaned professionally. Regular vacuuming helps rugs remain attractive and serviceable.
Very timely order fulfillment and quick delivery. Carpet looks exactly like on screen and after two weeks, all is as described. We are pleased. So far so good. Ask me in five years.RECOMMENDED: Yes!
I was amazed at the quality of the product. The color and size are just as described and pictured. I am so pleased with the rug I am buying another one in a different style and size. Thanks for offering such a quality product at a great price and free shipping!!!RECOMMENDED: Yes!
Do you have a question? Ask us!
Returns Accepted Within 30 Days of Delivery. For our full return policy and details click here
Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.
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