Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.
Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.
Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.
Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.
Softer and silkier than traditional shag rugs made from wool or synthetic fibers. Uniquely luxuriant look and feel due to custom specified blended yarn (50% rayon made from bamboo, 50% cotton). Color: Graphite Machine tufted Pile: 50% rayon made from bamboo and 50% cotton Backing: Cotton and natural latex Weight: 4500 g/sm Rug pad recommended Minimal, initial shedding is normal. Vacuum regularly. Do not use vacuum with a beater brush unless you can disable the brush or raise it higher than the shag pile because it may snag and pull the long shag tufts. If you cannot disable the beater brush or raise it higher than the shag pile you should only use suction attachments. Professional cleaning is recommended—especially for difficult stains or heavily soiled rugs. If you choose to clean the rug yourself we recommend Host®, which is a highly rated dry extraction carpet cleaning system which works very well with all rugs. Clean liquid spills immediately. Blot—do not rub—with a clean, dry, absorbent cloth. You may spot-clean using a solution of mild dish soap and water but test the solution in a small, inconspicuous area of the rug to be sure there is no discoloration.
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Returns Accepted Within 30 Days of Delivery. For our full return policy and details click here
Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.
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