Shipping Information

Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.

Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.

Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.

Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.

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Seemingly innocuous and neutral at first glance, your first step on the innovative texture of the Akina collection will let you know that this rug is hardly the plain jain you expected it to be.

Vacuum regularly as new wool rugs can shed yarn fibers for up to three months. Avoid direct and continuous exposure to sunlight. Do not pull loose ends, clip them with scissors to remove. Clean liquid spills immediately by blotting with cloth or sponge. For hard to remove stains, professional rug cleaning is recommended.

TL from CO. (March 05, 2015)

Love, love, love this rug! Unique and interesting. I bought the 9x13 and it's a bit large...was going to return it for the next size smaller (which was too small)...I really wanted a 9 x interior decorator told me to have it cut to size! Brilliant!

from DC. (December 11, 2011)

I absolutely love this rug! I bought the gold color. I would have given it a 5 if it were deeper (strands longer) as was described by the sales person on the phone. Also the color is more gold than the picture portrays. I do really love the color but if you are hoping it is a bit more on the brown side as the gold picture indicates then I offer caution. Otherwise the rug is very soft and unique and I really do love it!

mrham from IN. (September 24, 2011)

Just as expected. Very thick padding which is great for our hardwood floors. I ordered 2 and had them bound together to form 1 long runner. Many compliments on this.


Out of 3 reviews
3 customers would recommend this item to others.
2 (66%)
1 (33%)
0 (0%)
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Returns Accepted Within 30 Days of Delivery. For our full return policy and details click here

Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.

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