Shipping Information

Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.

Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.

Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.

Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.

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The pressed and die cut wool of the Cyrah collection almost resembles spaghetti. Kind of makes you wonder –were we hungry while creating this collection?

Vacuum regularly as new wool rugs can shed yarn fibers for up to three months. Avoid direct and continuous exposure to sunlight. Do not pull loose ends, clip them with scissors to remove. Clean liquid spills immediately by blotting with cloth or sponge. For hard to remove stains, professional rug cleaning is recommended.

Jo from CA. (February 15, 2012)

The rug is beautiful but very thick...even 'lumpy feeling'. When you walk on it you might feel a bit 'unstable'. Again though: a 'statement' as some guests said about it!

aberta1963 from VA. (August 21, 2011)

I LOVE THIS RUG....The rug arrived within 1 week after placing my order. It's very thick and stylish. Very contemporary look....

Poodle Girl from DC. (May 22, 2011)

We ordered this rug for our bedroom and wound up returning it and getting the Surya Aros instead. That said, it is a beautiful rug--just not the look we wanted for that room. It is made of very skinny, spaghetti-like felted wool, with a beautiful blend of natural colors. The strands are very long and skinny.


Out of 3 reviews
2 customers would recommend this item to others.
1 (33%)
2 (66%)
0 (0%)
0 (0%)
0 (0%)
What is the backing on this rug? I want to put it on a laminate floor and cannot have any latex.
--Elizabeth (Saturday, January 16, 2016)
according to the vendor, this item has a canvas backing
--Rugs USA (Jan 16, 2016 5:42:28 PM)

Returns Accepted Within 30 Days of Delivery. For our full return policy and details click here

Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.

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