We have yet to meet anyone who dislikes the feel of cool dew on green morning grass, the way a field full of prairie grass looks blowing in a gentle breeze, of the way water ripples after you toss in a sea shell.
The shag was thinning in several areas. Ie, going bald. For a rug this costly it was unacceptable. Rugs USA took the item back. I sent them pictures and they contacted Chandra and arranged the pick-up at Chandra's expense. Did have some trouble and had to contact them several times, however it appears that it was Chandra, not Rugs USA that was to blame. And Rugs USA later agreed to do the pick-up at their expense, but then Chandra came through finally. Contrary to some of the reviews I read, I think Rugs USA has good customer service. You can reach them by phone or via online chat. ...RECOMMENDED: No.
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