Shipping Information

Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.

Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.

Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.

Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.

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Vacuum regularly as new wool rugs can shed yarn fibers for up to three months. Avoid direct and continuous exposure to sunlight. Do not pull loose ends, clip them with scissors to remove. Clean liquid spills immediately by blotting with cloth or sponge. For hard to remove stains, professional rug cleaning is recommended.

B from IL. (March 26, 2011)

I ordered this rug in green and it is beautiful. I love it.

bev from NC. (March 15, 2011)

rug arrived quickly and is an unusual, interesting design. would have preferred it to be a deeper turquoise-color is between aqua and turquoise. quality seems good-soft to the touch and few loose pieces of wool. overall, we are very pleased with it.

Sandra from TN. (March 01, 2011)

This is a great rug. A little expensive, but good quality. It was not the color that shows up on the computer, it is much lighter. It is a little more vibrant than a baby blue, but not Turquoise at all. I wanted to send it back but there is a percent to send items back knocked off of the refund price, and you have to submit pictures and a description of whats wrong, so I dealt with the wrong color. I didn't feel like going through the hassle. Good rug though!


Out of 3 reviews
3 customers would recommend this item to others.
2 (66%)
1 (33%)
0 (0%)
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Returns Accepted Within 14 Days of Delivery. For our full return policy and details click here

Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.

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