Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.
Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.
Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.
Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.
Vacuum regularly as new wool rugs can shed yarn fibers for up to three months. Avoid direct and continuous exposure to sunlight. Do not pull loose ends, clip them with scissors to remove. Clean liquid spills immediately by blotting with cloth or sponge. For hard to remove stains, professional rug cleaning is recommended.
Beautiful rug! Colors are deeper than the computerized photo, but lovely nonetheless. Shipping was unbelievably fast and customer service was excellent. Will purchase my next rug from Rugs USA!RECOMMENDED: Yes!
This rug is beautiful! I am very pleased with the beautiful design, thick wool pile, and nicely finished backing. My rug arrived within 6 days of ordering, double bagged and very protected. The color is not the red as in the photo(reason for the 4)the color is a deeper burgundy and the other colors are deeper overall...but with that said; this is a really lovely rug. Totally worth much more than I paid.RECOMMENDED: Yes!
I love this rug! It is thick and beautiful. Warms up the room very much. I'm extremely happy with this purchase, especially the great quality at the exceptional value for which I purchased it.RECOMMENDED: Yes!
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Returns Accepted Within 30 Days of Delivery. For our full return policy and details click here
Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.
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