Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.
Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.
Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.
Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.
Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.
(December 21, 2011)
I was surprised how great this rug was for the price. I have seen a couple others like it for twice the price. The color and thickness are great, and most of all it holds up to my labrador. I would highly recommend this rug, and would buy from Rugs USA again in the future.
(September 07, 2011)
We received our new rug and I am very pleased. It came relatively quick (about a week) and was just what I expected...the color is perfect, a light shade of silvery grey, and the amount of shag is great! There has been absolutely no sheding, and with two kids and two dogs it never looks dirty which to me is the best part!!! I will probably get a rug pad eventually, but it really doesn't need one. great rug for the price. Thankyou Rugs USA!!!