Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.
Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.
Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.
Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.
Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.
(April 16, 2013)
Great quality. Looks lovely and is quite comfortable when little one lay on it.
(September 17, 2012)
The ivory color selection would be more accurately described as gold, it is much darker than the picture.
(July 27, 2012)
I never write reviews but felt compelled to do so this time after reading so many negative reviews about rug quality and delivery of Rugs USA products. I decided to take a chance with a first purchase of an inexpensive rug that we needed for a high traffic area. This rug is everything that the online description said it would be. The colors are true to the picture and it came rolled up very nicely and was flat when we laid it out on our floor. The rug came within 10 days of placing our order. It was fast and extremely easy. The only comment I would add ...