Shipping Information

Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.

Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.

Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.

Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.

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Made for use indoors but durable enough for outdoor use, the Porch & Patio collection offers multi-textured rugs with great colors and design. These rugs are sunlight and fade resistant. Simply wipe away spills with a damp cloth or hose off for more heavily soiled rugs.

from NJ. (January 19, 2012)

great rug!! I wish it had an embroidered edge instead of a taped edge.

CG from PA. (November 03, 2011)

My review is about Rugs USA, not the product I ordered (which is just what I wanted, but I knew that already as I had same in another size). I had ordered the same rug from another company and been strung along with promises but never any follow through or actual delivery; blame of things on "our shipping agent" and others. I finally got $$ back, and re-ordered with Rugs USA and my heart dropped when their first message indicated a needed wait due to backorder. This sounded like the story from the first company! But Rugs USA followed through, kept me up to date on the status over time rug is here! Thanks for your follow through and being true to your word! (becoming rarer in this day and age???) ...

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Returns Accepted Within 14 Days of Delivery. For our full return policy and details click here

Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.

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