Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.
Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.
Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.
Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.
Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.
(September 27, 2013)
Pros: arrived in 5 days, well made, no loose yarns. Hides tan dog hair well, nylon fibers seem like it will repel spills well. Cons: Colors are more blended together and darker than in the picture. The purple - which is why I bought the rug - looks almost black in person and the entire edge of the rug has about a 1/2 border of black (not shown in pic. Also rug was not as plush as I was hoping. Overall it looks a little cheaper than I was expecting but I got a good deal so if it lasts a year or two I'll be happy.
(November 25, 2011)
Great quality, colors are tan, sage green, dark brown (almost black), beige, ivory, & red (not a rust red, FYI). Really makes an earth tone decor pop. Definitely a rug with personality! No odor when unpackaged. Very soft to walk on. We are 100% happy with it!
(April 18, 2011)
This rug is even better looking in person..I took a picture from the websit, enlarged it to make sure it went with my room...was perfect..good quality, fast and free delivery...I have ordered before from rugsusa and have never been disappointed...if you have pets and get this rug..first do a good spraying with Scotchguard and you can easily clean up messes