Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.
Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.
Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.
Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.
Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.
(December 02, 2011)
i fell in love with this rug when i saw it online and it looks even better in person. the style and colors works very well in our family room. it looks a little orange'y on screen but there are a few very red colors on the rug. it's really fun and is a great complement to our room.
(July 03, 2011)
This was a smooth transaction and the rug was delivered just in time. I really like the colors, it brightens the room. The only problem was that the rug had a large crease on one side and did not lay flat on the floor. I fixed it by wetting the rug in that spot and placing a heavy object on top to flatten it. Other than that a great buy!