Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.
Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.
Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.
Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.
Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.
(April 23, 2015)
I have purchased three rugs. The ordering and delivery were quick and efficient. I love the rugs; they are just what I had expected.
(August 24, 2014)
I got the navy/white rug - its not a dark navy, like I was expecting, but it turned out fine; the blue is dark enough to not look royal. I put this in my dining room, and although its an outdoor rug, it looks nice enough to go in my somewhat formal space. I love that it's low profile, easy to clean, and yet soft enough to walk on (or lay on, for my toddlers). Great price, fast shipping. Overall totally satisfied!
(September 14, 2013)
I ordered this rug in Navy blue for our kitchen as it sees a lot of traffic and tends to get wet a lot. The colors are true navy with off-white accents. It's a great rug for the price and the purpose.