Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.
Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.
Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.
Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.
Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.
(February 24, 2015)
Beautiful rug...but as they warn, the colors can vary with every computer. EVERY photo of this rug they had posted looks like burgundy and gold (which matched my window treatments perfectly!) but...it's not gold...it's a cream color. Still looks amazing under my dining table tho...but beware. : )
(September 19, 2014)
I had this rug (cream background) in a 5x8 in my old house. I liked it so much I bought it it in 8x10 for new larger living room. It wears well and doesn't show stains or crumbs - which is important in a house with 2 little boys.
(October 22, 2012)
This rug is beautiful, color just as it appears in picture. Really love it, however it is more light weight than I expected so I'll have to see how it holds up over time. Weave is tight so don't know how they managed to get it so light weight.