Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.
Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.
Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.
Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.
Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.
(January 07, 2014)
Buying a rug online was easy and fast. Shipping arrived early:-). I am impressed with how nice the rug is. The experience and rug is so nice we will be buying more soon.
(May 28, 2013)
We love the carpet. Arrived quickly and in perfect condition. The colors are perfect! looking forward to making another purchase soon.
(January 23, 2013)
Rug arrived promptly, packaged well. Color is more brown than I expected and the green/teal is very muted. Quality seems OK for price paid. Was planning to use in great room under coffee table, but it was too dark. Am using it in bedroom instead. I will keep it. Edges were turning up when unrolled but they seem to be flattening out.