Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.
Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.
Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.
Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.
Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.
Not for pet households
(May 04, 2015)
The color and pattern of this rug is amazing. It worked perfectly in my living room. Unfortunately, my 50lb dog's nail would snag on the rug every few days. I tried trimming my dog's nail more often, but the snags persisted. I would not recommend this for any house with pets (I believe my cat's nails may have caused some of the smaller snags as well- and just by walking on it, not scratching it), nor would I recommend this for any high traffic area. If my pet's nails can snag it so easily I don't want to see what a small child would do to it! After ...
(January 26, 2015)
Great quality, exactly what we were looking for. Perfect for our bedroom, we love it!
(December 02, 2014)
I was very pleased with my selection and the color was true to pic and description. I am happy that the background color was more cream than white (helps conceal dog hair!). This rug has a nice pile height that feels great under foot. I think the loop hooked texture is wonderful. This rug looks great on hardwoods and sets the tone of my room wonderfully! Shipping was fast and the rug was nicely wrapped in hard plastic. I will be back for more in the future. Thanks!!