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Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.


Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.


Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.


Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.

Rugs USA Prepaid Return Label Electronic Label Multi Rug
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Rug Pad

Rugs USA Prepaid Return Label Electronic Label Multi Rug

Item #: 200RP-P Add to Wishlist

Your Price :
$13 - $156 + FREE SHIPPING
Material :Electronic Label
1. SELECT A COLOR: (selected)
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Estimated ship time: 7 Days
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Description: Prepaid return labels make returning a rug easy and affordable. All you need to do is request a return authorization number by calling 1-800-982-7210. Once you have been issued your RA #, order a pre-paid label here and we will email the label to you within 1 to 2 business days. Simply affix the label to your package and drop off your rug at your local UPS shipping center. We will issue you credit, once we recieve the rug at our warehouse.

  • Collection: Prepaid Return Label
  • Brand: Rugs USA
  • Material: Electronic Label
  • Styles:
  • Origin: New York
  • Available in the following sizes: 2' x 3' - 3' x 4', Smaller Than 3' x 5', 3' x 5' - 4' x 6', 5' x 8' - 6' x 9', 7' x 9' - 8' x 11', 8' x 12' or Larger and 2' x 5' - 2' x 12' Runner
Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.
RECENTLY VIEWED ITEMS
REVIEWS FOR RUGS USA RETURN PACKET (Total of 122 reviews) Average Rating: 4.5
Rating: 4.0By kjones from NY. (Monday, November 17, 2014)

Great rug. One end did curl up slightly, but I think it is just the material. I would recommend.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Eliza from CA. (Wednesday, November 12, 2014)

This was easy and simple. Best way to return a product.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 4.0By 12345 from PA. (Wednesday, October 22, 2014)

It was very easy to purchase and print/use the label, just wish I didn't have to spend half of the price of the rugs I ordered to send them back...

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 3.0By Love Rugs from UT. (Sunday, September 28, 2014)

I used this for shipping, and it was much cheaper than doing it any other way. I would love if returns were free though, being that this is an online store and it's hard to know if it's exactly what I want.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Kay from MD. (Sunday, September 28, 2014)

The rug arrived well protected and much faster than I thought it would come. I have always loved the rose patern but could never afford it until now and your web site!

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 4.0By K4 from CA. (Tuesday, September 09, 2014)

This label made the process of shipping the rug back easy. The only downfall is you have to wait for them to email it to you for a few days.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Nicoled from IL. (Thursday, August 28, 2014)

The return process took a little long but the customer support was excellent to assist with the process

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 4.0By loo from OH. (Tuesday, August 26, 2014)

The label made the return easy. Everything taken care of. However, I never heard if the rug made it or a credit was issued? Yes, I recommend the label

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Delia from CA. (Tuesday, August 05, 2014)

Label was fast and great way to return product Other rugs that I purchased were great, one that appeared cream in photo turned out to be a grey hue when placed on cream tile-only reason for return Very happy with RugsUSA

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By DonnaL from TN. (Wednesday, July 16, 2014)

Very nice rug, had to return due to grey color in rug not blending well with flooring color.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By HShep78 from CA. (Thursday, July 03, 2014)

Gorgeous rug! Loved it but sadly I ordered a size to large and didn't fit well in my home, But still nice rug!

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By SFOTraveler from CA. (Friday, June 06, 2014)

Very easy to use pre-paid label. Much easier than taking it to post office.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Beesbama from AL. (Wednesday, May 07, 2014)

Prompt & courteous service. No hassle and as simple and re- wrapping, placing the label on and give to the driver.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Leaf from WA. (Saturday, May 03, 2014)

Very cute rug and nice quality. The green is closer to an 'army' green color. This is advertised as an outdoor rug, but I'd beg to differ. Granted it's a poly/acrylic mix it seems too nice for outdoor use, plus it has a canvas backside. Nice detail in the pattern, seems very well made.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By sonderugs from TX. (Friday, April 11, 2014)

While dissappointed that there are no free returns, at least buying the label and scheduling a UPS pickup made the return process very easy!

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 4.0By sandiegodds from CA. (Monday, March 31, 2014)

Having the preprinted shipping label made the return very easy. Just had to drop the rug off at a UPS store and I didn't even need to purchase shipping supplies.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Mary from WI. (Sunday, March 16, 2014)

I have purchased several rugs from Rugs USA and having these labels available on their site makes the return process simple. They can be purchased right on the site and are very inexpensive. I have purchased a couple of the labels and the process is simple; they are sent to your computer, print them out and stick them on your package. Then UPS will come directly to your front door to pick the item up. It is that simple and most likely cheaper than UPS or the US Postal service. This is just another service that makes Rugs USA a great company!

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 3.0By from CA. (Saturday, March 08, 2014)

of course the return label was fine however i sent the rug back as soon as i received it. im still wating for my money back

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Rug Buyer from TX. (Wednesday, February 12, 2014)

At first glance, the price seemed a little steep for an 8x10 rug, but after comparing UPS, USPS and FedEx, I found RugsUSAs price to be the best by far. It cost about 60-70% of the other guys. Do your research tho as your market may vary.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 4.0By Beasley5 from CT. (Friday, January 03, 2014)

Very convent way to return ship. I have ordered several rugs and all but one worked out beautifully and was as desired for the room.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Susan from AZ. (Sunday, December 22, 2013)

The depth of the rug did not allow for the doors to open in the room I wanted to use the rug. It was beautiful, but would not work. A "depth" on the pile notation on the sales data would be helpful.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 4.0By Hoosier Mama from MI. (Thursday, December 05, 2013)

BUT instructions from RugsUSA omitted that the label comes in an attachment in a separate email, sender unclear. I never received that email; it was not in my spam folder, either. Had to call customer service to get to the bottom of where the label was so that I could use it for a return. Great concept, needs to have a more clear procedure.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Alex from CA. (Tuesday, November 26, 2013)

Dealing w/RugsUSA was a very good experience. Large amount of choices. Though the return process should be explained a bit clearer, it was a pleasure doing business with this company.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 4.0By rxl from CO. (Friday, November 22, 2013)

Worked out well. Easy to return. Not sure if price is comparable to other shipping methods.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Suki from WA. (Wednesday, November 13, 2013)

Nice to know there is a reasonable way to return a rug.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By deb from CA. (Sunday, November 03, 2013)

Best price and convenient. Just know to look for it in your spam file. I kept looking in my email for days before calling and being told it probably went into a spam file. All other emails from RugsUSA went directly to my email so I expected this to do the same.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 4.0By JayJay from FL. (Tuesday, October 01, 2013)

I ordered a rug and although it was very nice, it was the wrong color. Rugs USA made the return easy.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By lady623 from GA. (Thursday, August 22, 2013)

Prepaid return shipping label makes returning a product fast and easy.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 2.0By Terri from NV. (Thursday, August 01, 2013)

This rug is of good quality, but the color could not have been more far off from the description. The color is labeled silver, and it had some silver in it. The dominant color is a dark brown, of which there was no mention. I returned it at my own expense.

RECOMMENDED: No, I would not recommend this to a friend.
Rating: 2.0By Not great, not horrible from TX. (Monday, July 01, 2013)

It cost $50 to buy the return label. I thought that was a little pricey, and it took several days for the label to arrive via email. I've returned large items before from different companies, but RUGS USA had more steps than any online return I've ever done before. But once I followed all the steps and requirements, I received a refund with no problems. They could probably tweak the system to be up to par with other companies. (The review menu only allows a "yes" or "no" for recommending this product. So I very unenthusiastically hit "yes.")

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 1.0By SMB from MA. (Wednesday, June 19, 2013)

I found waaaaaaaaaaaaaay cheaper return shipping for my 8x10 rug elsewhere. $79 for your 8x10 prepaid label was a bit much.

RECOMMENDED: No, I would not recommend this to a friend.
Rating: 1.0By kk from MI. (Tuesday, May 28, 2013)

very expensive shipping may be cheaper to check with local post office or ups office.

RECOMMENDED: No, I would not recommend this to a friend.
Rating: 5.0By Franny from WA. (Thursday, May 23, 2013)

Great idea,so easy to return items and received so fast.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By alpinebunch from VA. (Wednesday, May 22, 2013)

This company was super easy to work with. Thanks for the simple return.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By CP from NC. (Friday, April 19, 2013)

I love the rug! So happy that I ordered it. The color is beautiful and the quality is wonderful.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Picky from FL. (Thursday, March 28, 2013)

What an easy way to return a product. I would recommend to anyone taking it to a UPS Store to be sure to get a receipt, even if they say you don't need one, when you have the return label. Rugs USA has been more than helpful when I've called or emailed.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By hokiegirl from TX. (Thursday, March 21, 2013)

I highly recommend this, because it is more cost effective to use their discounted shipping service, and it's far less hassle than doing it yourself. I just returned two large rugs, and the whole process was painless. Also, my refund was posted just a few days after my rug was delivered. Caution!!! Allow a business days to receive your label. After you purchase it, they will need time to process it and get the tracking number, then scan it and email it to you. So, don't wait too long to start the process! After that, you just drop it off at a UPS store, and they take care of the rest.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By jan from OH. (Thursday, February 28, 2013)

the return process is easy and rugs usa communicated with me each step of the way

Rating: 5.0By jan from OH. (Thursday, February 28, 2013)

rugs usa is great- have bought several rugs and each one is better than the next

Rating: 5.0By jap from WI. (Monday, February 18, 2013)

We loved the rug, but reluctantly had to return it. The return process made things very easy and simple. A great service!

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Louise from GA. (Tuesday, February 05, 2013)

This makes returns so easy! (Be sure to keep the packaging that the rug came in.)

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Louise from GA. (Tuesday, February 05, 2013)

Very easy although it does take several days to receive the label via email. (Be sure to save packaging that rug comes in to help with returns.)

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Tina from WV. (Thursday, January 31, 2013)

Great customer service!!! Easy to return an item that was too small for my space. Looking forward to ordering a new rug.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Tina from WV. (Thursday, January 31, 2013)

Great customer service!!! Easy to return an item that was too small for my space. Looking forward to ordering a new rug.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Melanie from TX. (Thursday, January 31, 2013)

Online label option makes returns convenient and easy. I wish the label was available instantly instead of having to wait a couple of days to have it emailed, but overall a very positive experience.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By B from NJ. (Wednesday, January 30, 2013)

I recommend you purchase this through Rugs USA. It is the most affordable option. However, be patient it took days to receive the label via email. I had to call customer service several times before I received it. Very poor customer service!

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Maggie from FL. (Monday, January 28, 2013)

Took too long to get the email with the return labehl

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By (Monday, January 28, 2013)

Thank you for sending the label promptly for the return.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 4.0By jbean from CA. (Saturday, January 19, 2013)

Very lovely area rug, but did not matc h decor in my home .

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 4.0By jbean from CA. (Saturday, January 19, 2013)

Very lovely rug, just did not go with the decor in my home .

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 4.0By jbean from CA. (Saturday, January 19, 2013)

Very lovely area rug, just did not go with decor in my home .

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By (Thursday, January 10, 2013)

This made the return super easy! I just printed it off and stuck it to the original package. I had no problems when dropping it off at our local UPS store.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Robert from VA. (Thursday, January 03, 2013)

This made merchandise returns super quick and easy! Well worth it.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By inkspoty from ME. (Friday, November 02, 2012)

Do it this way if you have to return! It is easy and cheaper and quick. It made my return a lot easier.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Marmi from MI. (Wednesday, October 31, 2012)

Very helpful and simple to use. I recommend it. I simply affixed the label and took it to my local ups store and they said it was set to go.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By peder1 from NC. (Friday, October 26, 2012)

If you need to do a return this was super easy and a quick turnaround

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Jan from MT. (Thursday, October 25, 2012)

Excellent product, this label made it very easy to send back my rug. RUGS USA is a great company!

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 4.0By Diane Himmelsbaugh from MI. (Wednesday, October 24, 2012)

Good service not requiring a trip to UPS or Fed x.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By randi from NM. (Tuesday, October 23, 2012)

It is so easy and convenient to be able to purchase the return labels on line. I would hightly recommend this to anyone who needs to return an item.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By sherilynnel from CA. (Wednesday, October 17, 2012)

Pre-paid return makes shipping a rug back sooooo easy. Thank you

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Lynn from MN. (Thursday, October 04, 2012)

This label was the most economical way to make a return shipment.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By from OH. (Thursday, October 04, 2012)

Rug was great just didn't fit space so this made returning easy and reasonable.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By michalitsa from TX. (Wednesday, September 19, 2012)

so easy to make a return with this. All I did was print and ship!!

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By michalitsa from TX. (Wednesday, September 19, 2012)

so easy to make a return with this. All I did was print and ship!!

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Anton28 from CA. (Wednesday, September 12, 2012)

Great service! Good products in stock. Fast shipping. Great return policy.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By mommy230 from OH. (Wednesday, September 12, 2012)

Wow... this is an excellent service.... it made my life much easier to just print this off and call UPS to pick up. Thanks RugsUSA.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By tinkerbell from MI. (Thursday, August 30, 2012)

Ordered the sheepskin rugs Quatro and Sexto. Very nice rugs ordered 3 quatro and 1 sexto. The sexto rugs threads unraveled when I unrapped the packing tape from around the rug but customer service was great and the rug has been returned with a credit, until the rug sexto comes back into stock and I will than order another one.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By sling from VA. (Saturday, August 18, 2012)

This is very easy to order and convenient for return shipping. Provides insurance and peace of mind that the product is covered.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 4.0By sling from VA. (Friday, August 17, 2012)

This was very easy to order and ship back. I would recommend this as this provides insurance that if something happens to the product, you're not responsible.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Neat idea and convenient! from CA. (Wednesday, August 15, 2012)

This label worked out better for me in price and convenience.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Katie from GA. (Friday, August 10, 2012)

This saved me time and money! I purchased it and and was emailed the shipping label a few days later. UPS accepted the rug with no problems.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Cookie (Thursday, August 02, 2012)

Kind of silly rating the return shipping label but, it was very convenient. I have a UPS store in my neighborhood. Just brought the rug there with the return label attached. Very easy to return the rug I was sending back.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Carolyn from MA. (Thursday, July 26, 2012)

very easy to use - was easy to simply tape onto package and return to store :)

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Trish from NC. (Friday, July 13, 2012)

What a great idea and an absolute MUST for any customer that decides they do not like their purchase. It's a pity no other retailers have offered this service to their customers. Well done RUGS USA!!

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By rina from CT. (Friday, June 15, 2012)

Happy with my.purchase. this rug was perfect for my baby's nursery it match perfect to the description on the internet I purchased yhe line green and I got so many compliments .

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By rina from CT. (Friday, June 15, 2012)

Happy with my.purchase. this rug was perfect for my baby's nursery it match perfect to the description on the internet I purchased yhe line green and I got so many compliments .

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By SAM from CA. (Tuesday, May 29, 2012)

RUGSUSA MADE THE RETURN SO EASY. I WOULD NOT HESITATE TO USE THIS CO. IN THE FUTURE, AND WILL RECOMMEND THEM TO MY FRIENDS.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By april from NC. (Friday, May 25, 2012)

This service (electronic return label) was perfect--the cost was cheaper than offered by USPS or UPS directly, and the label was oversized, so ensured that the package was clearly marked for its destination. Thank you!!!

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By CDV from WV. (Friday, May 11, 2012)

The return label was wonderful It was not only convenient, but it saved me a lot of money. It cost me about half what it would it would have cost had I shipped it back through a UPS store.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 4.0By Jim from OH. (Wednesday, May 09, 2012)

Simplified the return process and enabled the return at a lower cost.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 4.0By Goofy from AZ. (Tuesday, May 01, 2012)

The only thing that was confusing was there was not enough instructions in the package on returning an item

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Lots of Rugs from CO. (Friday, April 20, 2012)

Rugs USA is great - and I love the new option to purchase a return label from them! Very convenient! It takes a few days for the label to appear in email, but it's less expensive and easier to track! Thank you, Rugs USA!

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Pattycake from FL. (Wednesday, April 11, 2012)

Needed to return chairs and the label was accurate. Received it promptly. Was confusing when I saw that it was for rugs only. Customer service helped me to choose the right amount and she made sure the label was correct.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By mpragit from NY. (Friday, April 06, 2012)

Easy and very convenient - had a question on the size/label (I was returning a floor pad) very helpful - Highly recomend

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By navegari from MI. (Friday, March 23, 2012)

It is great and easy to use with no muss or fuss. The shipper charged one dollar to tape the mailer to the package.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By navegari from MI. (Friday, March 23, 2012)

The prepaid label was great. It was convenient and easy to use. The shipper readily accepted the package. However Ups charged one dollar to tape the mailer on to the package.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By bsparks from NY. (Friday, March 23, 2012)

This made my return far easier. Rugs USA makes trying out their rugs a super easy process.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By MM from NY. (Tuesday, March 20, 2012)

The process was simple and efficient... Thank you...

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 3.0By Cdog from AZ. (Friday, March 16, 2012)

Getting the label was very easy. Taking it to ups was a little bit of a pain

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Andrea from MA. (Friday, February 17, 2012)

Ordering a rug online can be risky. This return lable too the worry out of the return process. I loved the rug but the color did not match. Buying the return label made the return easier than retuning to a retail store. And the price was super reasonable.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By JG from OK. (Friday, January 27, 2012)

Very easy process, but it did take about about a week to get the label...

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By momof32012 from MA. (Monday, January 09, 2012)

honestly i will never buy online from a rug company that doesn't have a return label. it was so easy to make the return and know how much it was going to be.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By kathjf from CA. (Wednesday, January 04, 2012)

The return shipping label was hassle free.... It took 2 or 3 days to be emailed to me. Works out a little cheaper this way too.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Queen from FL. (Sunday, January 01, 2012)

I am very happy with my 2 purchases and am waiting for another on B.O. for February. Hopefully, it will be available at that time.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Mitzi from VA. (Thursday, December 22, 2011)

By using the pre-paid shipping labels, it may the return process much easier. There was nothing wrong with the rug that I returned, as it turned out, I didn't need one in this size. I did keep another rug I purchased. Great quality.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By DeeGee from CA. (Thursday, November 17, 2011)

Being able to purchase a return label online directly from you is a fantastic customer service! It saved us money and time at the UPS office. I have confidence that anything I order from RugsUSA is a safe purchase because of the flexibility of an easy return, if necessary. The rug was as advertised, but did not suit my room after all.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Perfectionist from TX. (Tuesday, November 15, 2011)

Rugs USA makes returns so easy! Will NOT shop anywhere else. Their return shipping rates are great & cheaper than me trying to do it myself. Fast refund. Fabulous customer service.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By mmom from PA. (Friday, September 30, 2011)

Great and easy

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 4.0By retired2erly from NM. (Wednesday, September 28, 2011)

This electronic label was a great idea! I returned a 5'x8' rug for the same design, but in a 8'x10' size. When the UPS driver showed up to deliver the larger rug, he accepted the smaller rug, saving me a trip to town to send back the return. Probably was a little cheaper too. I would have given this electronic label purchase a 5 rating, but it did take numerous calls to finally get the label e-mailed to me.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Maria Bm from IL. (Sunday, September 18, 2011)

Rugs USA website saves time. my perfect rug found within moments & on clearance sale! I frequently use this easy and affordable web co.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 4.0By from OR. (Friday, September 16, 2011)

Label came as advertised, was delayed by three days due to bureaucractic issues.

Rating: 5.0By from MO. (Friday, September 16, 2011)

I absolutely love this rug, very well made. Customer service is outstanding.

Rating: 5.0By Marilyn from CA. (Monday, August 29, 2011)

The prepaid return label was great - just dropped it off at a UPS store and that was it. Have tracking number so I could watch to be sure it was received back at the factory. Saved time and money by using their prepaid UPS return authorization.

RECOMMENDED: No, I would not recommend this to a friend.
Rating: 5.0By Donna K. Bradley from NC. (Thursday, August 25, 2011)

What made this transaction difficult was the fact that our flat in North Carolina is a second residence and we don't live there year round. After several phone call's your service people were exceptional. Got the necessary information to my son Christopher Bradley who does live in Davidson. thank you so much for excellent service and i look forward to doing business with RUGSUSA again.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By DD from PA. (Thursday, August 18, 2011)

Awesome to purchase a return label. Fast, cheap, and easy to return rug purchased that was the wrong size! Great company!

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Rebecca from MI. (Thursday, July 21, 2011)

Very helpful and quick!

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By from MN. (Monday, July 11, 2011)

I can not help but praise the customer service I have received from RUGSUSA. the service has been outstanding. Thank you, Susan

Rating: 5.0By Janet from KY. (Tuesday, April 19, 2011)

Makes shipping incredibly easy. Great idea and reasonable shipping. Customer service was great.

Rating: 4.0By seagram98 from DC. (Sunday, March 27, 2011)

This is a great service offered. The shipping rate is definitely cheaper than what you can get by yourself. My only issues: 1) I had a number of samples to return and couldn't quite figure out which one to get. Called to ask, but was on hold for longer than 15 minutes each time. So I guessed. 2) It took at least a week for me to receive it over email, which may eat into your return time. Am hoping they can track that.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Sue from TX. (Monday, March 07, 2011)

The shipping lable made the return hassle free. I appreciated RUGSUSA offering this item.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 4.0By MAM from WA. (Friday, February 25, 2011)

The rug was beautiful. It was well made, and very plush. Unfortunately the colors didn't work for me. On the computer, the thicker pile looks almost cream colored. When I received the carpet the colors are identical, only the pile was higher to create the pattern. If this is the color you are looking for, I loved the quality of the carpet.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By James F. Brown from MD. (Wednesday, February 16, 2011)

This is the second braided rug I purchased from Rugsusa and would recommend both the product and the company to my friends. The rug is under the kitchen table and stood up to kids, dog and cat while maintaining a very stylish look.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Jan Greene from TX. (Wednesday, February 02, 2011)

Great way to return a product. Keep up the good work.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Jan Greene from TX. (Monday, January 24, 2011)

Greatest way ever to return an itme!

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 4.0By Linda Khan from VA. (Monday, January 03, 2011)

Return labels for UPS ground shipping on SMALLER rugs works. Easy to ship back the runner.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 4.0By Lindsay Galey from WY. (Thursday, November 11, 2010)

Just need to make sure that you send the right label for the items being returned!

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Suzanne Ponton from TX. (Wednesday, October 20, 2010)

I purchased the return label directly from RugsUSA.com and it made returning an item extremely easy. Cost less too! I returned the item because the color was a little lighter than I wanted, but immediately turned around and ordered another to replace it.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Alan Thiese from GA. (Tuesday, October 19, 2010)

Excellent service. A nice rug for a small area. I appreciate area rugs with no fringe which have a tendency to get caught up in vacumm cleaners. The hemmed edges look great and look like they will wear very well. I would certainly acquire this rug again should the need arise.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Lisa from WI. (Sunday, October 17, 2010)

Simple! Just slap on the label. Tape it. Write your RA # boldly on package. And drop it off!

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By James from FL. (Friday, October 08, 2010)

It made it a lot easier to return my rug. The UPS rate seems to be about 25% better than what I would have had to pay at the UPS store. I would recommend it.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 5.0By Kathleen Peters from WA. (Friday, May 14, 2010)

Great to be able to order the return label verses going to U.P.S. and getting one. Makes returning items easier.

RECOMMENDED: Yes, I would recommend this to a friend.
Rating: 3.0By jen (Monday, July 13, 2009)

The plastic wrap was not long enough to fit the rug in. I had to wrap a trash bag at one of the ends to completely cover the rug. They needed to send a longer piece.

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