Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.
Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.
Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.
Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.
Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.
(July 16, 2014)
The colors of rug are different from picture. I ordered it in sea form color and it turn out to be teal.I even double checked my color in placed order with tag on rug that sad "green".The background is medium gray instead ivory and makes all rug more darker and not so warm welcoming.I have to admit that quality of this rug is good and if you are flexible enough to get another tint of color you can order it without problem
(July 14, 2014)
This rug is beautiful. I am so happy with the quality. It looks fantastic in my beach house. The color matches the room perfectly. I wish you could see it!
(June 24, 2014)
I love this rug, I ordered the lighter blue color. The blue is more vivid than the picture shows and the white is more of an oatmeal color than what I saw on my computer. It was actually exactly what I was hoping for. It adds a bit of color to my living room which was badly needed. I've only had it about a week, but the quality seems pretty good. The rug is pretty soft under my feet and my dog seems to love it as he's on it all the time. I have also noticed that I don't see my dog's fur on the rug even ...