Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.
Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.
Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.
Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.
Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.
(November 13, 2015)
Fantastic, soft on your feet, I'm very pleased with this purchase!
(March 09, 2015)
I love this rug and ordered the slate blue color a few years ago - unfortunately our poorly behaved cats kept messing with it and eventually it showed too much noticeable wear. If the same color had been available when I just re-purchased it, I would have...but the dark teal color is quite gorgeous so we are happy.
(February 05, 2015)
This is the sixth rug that I've ordered from Rugs USA in the past year for our new house and it is one of the highest quality rugs that I've ordered so far. I ordered the teal color and it is definitely closer to a navy-teal than a brighter teal. The color is accurate to the picture. I ordered the rug for my children's playroom and I was worried that it wouldn't be soft enough because the others that I've ordered were not soft, but this one is quite soft! It is plush and the kids love to play on it. I bought it for under $100 so ...