Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.
Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.
Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.
Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.
Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.
(November 24, 2014)
This rug is awesome - it is heavy, so lays flat from the moment you unroll it, and it's super soft, does not shed (that we can tell yet) and the sheen from the material looks really expensive. The way the weave lays, from certain angles you almost can't see the pattern, and from others it's extremely apparent. The gray is a warm gray - like part grey part beige. Greige. A great neutral, and I'm thrilled that it's not quite as silver as it appears online. Overall super happy - get a floor pad though! It adds extra cushion under the foot, and will help the rug ...
(November 12, 2014)
beautiful rug, wonderful quality, but is not as silver as I would have liked it to be
(May 07, 2014)
Beautiful rug but its is beige and ivory. NOT silver and gray.