Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.
Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.
Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.
Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.
Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.
(February 27, 2015)
It's a beautiful rug, but just as the other reviewers stated, it snags. It started snagging at the first vacuum and continues to snag. Beautiful colors and a great price so I am happy with the purchase!
(January 30, 2015)
This looked fabulous for 1 day! After vacuuming this rug only once, it looks HORRIBLE! knots have come undone and it has unravelled in several sections! On top of that, it has long unravelled fuzz over each of the dark sections.
(December 26, 2014)
I agree with the other reviews, beautiful rug! But ofcourse after the 14 day return period, I'm getting pulls. I absolutely LOVE the rug in my living room, if it would held up it would have been my favorite ever. Please please please do not get this rug if you have pets or kids. It's more of a formal living room that you never go into type of rug :(