Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.
Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.
Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.
Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.
Vacuum regularly as new wool rugs can shed yarn fibers for up to three months. Avoid direct and continuous exposure to sunlight. Do not pull loose ends, clip them with scissors to remove. Clean liquid spills immediately by blotting with cloth or sponge. For hard to remove stains, professional rug cleaning is recommended.
Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.
(June 16, 2015)
Love the design of the rug. The color is off white, not a bright white like it seems in the first photo. Otherwise, it looks just like the photo. The material isn't as soft as I was hoping, but it feels better and you can remove some loose hairs once you give it a good first vaccuum. For the price I would definitely buy a rug here again.
(June 15, 2015)
The pattern on the rug is just like it seems on the photo! The rug itself had some loose hairs, but that goes away once you give it a good first vaccuum. The rug isn't as soft as I would hope but that might also change over time. Love it!
(March 02, 2015)
I love the design on this rug. It feels super modern but also has a tribal vibe to it. It's a nice wool rug and the price was great. I bought a different wool rug previously, which was a little thicker than this one. This rug doesn't have much of a cushiony feel, but for the price it's a great rug!