Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.
Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.
Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.
Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.
Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.
(November 10, 2015)
We were in the market for a new rug because our Marrakesh shag rug from Rugs USA was super dirty and not soft anymore, and we have a 5 month old and needed something new and cozy to have play time on. We wanted something similar to our other shag, but a little different to mix it up. This definitely fit the bill for us and it is sooo soft! The only things I will say is that our other shag looked more expensive, it was more of a cream than a snow white (which I prefer comparing the 2) and the tassles on our old rug were ...
(September 24, 2015)
So I love this rug. Its snow white in color. I expected a soft off white, but no...its white white. But beautiful and like others said oh so soft on the toes. The zig zag design is sorta uneven like the picture shows but makes it interesting. I like the brown hues from the zig zag rather than grey ones, just gives it more dimension. I am concerned about keeping this baby clean especially with kids, but really, that is any area rug. Happy shopping.
(September 16, 2015)
so much better in person than in picture. this rug is soft and cozy. the design is straight and even and beautiful. def a must buy!!!