Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.
Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.
Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.
Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.
Vacuum regularly as new wool rugs can shed yarn fibers for up to three months. Avoid direct and continuous exposure to sunlight. Do not pull loose ends, clip them with scissors to remove. Clean liquid spills immediately by blotting with cloth or sponge. For hard to remove stains, professional rug cleaning is recommended.
Great quality rug. Soft, well made, and good color!RECOMMENDED: Yes!
Great quality, its a really thick rug, good color blue too. GREAT for the price. Will be ordering from this company again.RECOMMENDED: Yes!
I ordered the 5x8 first and it arrived as a 4x6...read the fine print because apparently this is common and they won't be held responsible for this problem. I just assume that if you say it's 5x8 it wouldn't be so drastically off measurement. I ended up losing about $40 on this transaction because of return shipping but it just wasn't worth my effort in fighting it because it really is a great rug. I returned it, ordered the next size up which again came sized drastically under what it was sold as. 100% wool rug, beautiful design, finally fit my space for 60% off...I'll deal. Just be ...RECOMMENDED: Yes!
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Returns accepted within 14 days of delivery. For our full return policy and details click here
Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.
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