Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.
Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.
Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.
Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.
Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.
(January 25, 2015)
Material is as indicated so I would recommend go by instinct.
(October 20, 2014)
Arrived quickly, I would describe the texture more as a sisal rug which worked perfectly for where I was putting it. To echo another reviewer it has a coating on the back that makes it stay put so no pad is really needed. It has a great "worn/aged" look which is hard to see in the picture but looks nice in person. I only knocked one star because of the smell, build in a day or two to air it out, otherwise its great.
(July 07, 2014)
LOVE the rug! It's what I'v been looking for and RugUsa.com had it in stock and shipped fast! It is a thin rug but I'm placing it on top of carpet so an underlayment wasn't too necessary but I did put something to keep it from moving.