Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.
Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.
Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.
Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.
Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.
(July 25, 2014)
The rug is durable and I am happy with my purchase.
(May 21, 2014)
Very beautiful rug! the backing is not a stiff as most rugs so when rolled up it tends to collapse on itself but the colors are beautiful and the rug is good quality.
(February 16, 2013)
Colors are very close to actual colors, the rug definitely needs a pad underneath if you are going to put it on hardwood or tile floors because it is thin. Small imperfections where the colors meet in several spots, some threads of one color are in the other color. For the price it was worth it.