Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.
Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.
Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.
Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.
Grid Pad is made from polyester fabric coated with a high grade vinyl compound allows maximum air circulation through an open weave construction making vacuuming easy. It helps keep tapestries and rugs safe from accidental slipping. It can be easily cleaned by hand-washing in a mild detergent, rinsed, and laid flat to dry. Grid pad is anti microbial to inhibit the growth of odor-causing bacteria, mold and mildew and is fire-retardant and moth-proofed and can be custom cut to fit any rug size.