Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.
Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.
Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.
Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.
This is a beautiful rug, exactly what I had hoped I would receive. Great price, value, the colors are beautiful (aqua and beige and dark green). I am so happy with this rug!!RECOMMENDED: Yes!
this is a GREAT rug. thick and well made and very high quality. BUT ... what is represented as 'grey' in the description and the photo is actually a light blue-teal. threw my color scheme waaaay off. so i punted and recreated it in another room, the rug is so keepworthy. this is not the first issue i've heard about online color matches however and the quality of this rug was worth a few throw pillows with teal in order to keep the rug.RECOMMENDED: Yes!
Beautiful rug! It was just as I expected. Very high quality. This is my 3rd rug I have ordered from this site and again I am very pleased. Pictures are true to form. Ordering can't be more easy. In fact, the 20% discount didn't post at first. All I had to do was call the next morning and they applied it immediately. Love this company!!!!RECOMMENDED: Yes!
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Returns Accepted Within 30 Days of Delivery. For our full return policy and details click here
Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.
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