Shipping Information

Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.

Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.

Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.

Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.

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Natural Expressions is Shaw Living's answer to natural sisal…which makes it soft and comfortable with EverTouch nylon yarn. Conventional sisal is rough and harsh to the touch. But Natural Expressions combines the comfort of toay's synthetic fibers with classic traditional weaves to create a new sisal that has the best qualities of both. Variations of color add natural highlights and depth. Sisal never felt so soft. Rattan is a classic geometric grid design that has the beauty and longevity of natural sisal with the softness of EverTouch nylon.

Karen Wlson from NY. (September 24, 2010)

The color was not even close to the picture or description. The description and picture show a green/blue rug. The rug that arrived is tan/brown. The quality is also very poor. I have requested a return authorization.


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Returns Accepted Within 30 Days of Delivery. For our full return policy and details click here

Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.

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