Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.
Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.
Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.
Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.
I purchased both the cream and blue background rugs and love them both. They are better in person than they appear online. There is more background color than as depicted and I would say the yellowish tone in the cream is misleading. On my computer it looks a bit yellow, it is more white.RECOMMENDED: Yes!
I purchased this rug in both the white background and blue. In the blue background the colors are fairly accurate, just slightly more vivid in person. The one that that is off in the photos is the amount of color background. In person I feel you see more of the background than captured in the photo. However that does not diminish the rug. It is simply gorgeous and I'm glad I decided to add a smaller blue background rug to complement but white background one.RECOMMENDED: Yes!
Photos do not do this rug justice. In reality the background is more white (not stark) than this creamy yellow. The stock photo also gives this rug a slight country-esq style which you will not have in the real deal. Despite the background color being off the other colors are close to accurate, they are slightly more vivid in person. I knew I was taking a gamble buying a rug with no reviews but overall I am very pleased, it is a beautiful rug.RECOMMENDED: Yes!
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Returns Accepted Within 30 Days of Delivery. For our full return policy and details click here
Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.
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