Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.
Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.
Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.
Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.
Ultra Shag is an elegantly casual high pile Shag rug specifically designed to be at home in any decor - contemporary or traditional. Available in our most requested sizes and with 15 fresh colors for today's new interior color palettes, Ultra Shag's crisp clean construction was specifically designed with easy care in mind and is more vacuum friendly than other, less practical shag rugs.
Color and quality not as described. Poor quality. Looks like scrap carpet pulled from an old remodel. Very unsatisfied.RECOMMENDED: No.
The rug is okay; not exceptional. Though it has nice varied texture, it is a bit thinner than we expected, and even with repeated vacuuming hasn't fluffed up as we'd hoped, so it just kind of lays there. Doesn't seem to have any stain resistance...and with the white rug we purchased, this is an issue. Also, the white color is a rather lifeless, drab white. Don't get me wrong--it's not bad. It's just about what you should expect in this price range--this is not a "deal".RECOMMENDED: No.
I ordered this rug after seeing it in a local showroom. Excellent luxury quality.....ordered the golden camel and it's beautiful for our room. Wife loves it!RECOMMENDED: Yes!
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Returns Accepted Within 30 Days of Delivery. For our full return policy and details click here
Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.
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