Shipping Information

Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.

Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.

Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.

Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.

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Our Aros Collection brings luxury to home - what better way to pamper yourself than to feel the sumptuous softness of rich, opulent wool. These rugs are completely hand-woven in India from 100% New Zealand felted wool. Its look, texture, and dense quality make the perfect focal point for any room.

Vacuum regularly as new wool rugs can shed yarn fibers for up to three months. Avoid direct and continuous exposure to sunlight. Do not pull loose ends, clip them with scissors to remove. Clean liquid spills immediately by blotting with cloth or sponge. For hard to remove stains, professional rug cleaning is recommended.

Frank from MN. (July 20, 2013)

Love this rug. It is plush and wonderful to walk on. Equally lovely to look at. The weave (popcorn like - not a shag type) make it more suitable for a causal living space. All the other reviewers were right.

Elisa from DC. (November 08, 2012)

Love it! I got 2 ivory rugs for my bedroom and they feel lovely beneath my feet. I had a little problem with one of then when one of the fibers pulled of. I was able to put it back again, but it wasn't easy and I could have ended up with a bold spot on the rug.

swimski from NJ. (November 26, 2011)

We ordered the 8X10 and it's amazing. VERY heavy rug, well made and feels great under the feet. The delivery person had to drag it down the steps and I was on my own to bring it up into the living room.....I knew right then that it was made with a great deal of wool. I read the reviews carefully and they were really helpful. First, it's not the classic shag, but more of the popcorn style....I expected that though because of the reviews. Because it's popcorn style, it's really dense and feels terrific under your feet. Thank goodness I also bought a great vacuum though. It shed a ton in the first few weeks and every chance I get I run a vacuum over it. It's finally not as bad, but ...


Out of 8 reviews
6 customers would recommend this item to others.
5 (62%)
3 (37%)
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Returns Accepted Within 14 Days of Delivery. For our full return policy and details click here

Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.

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