Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.
Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.
Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.
Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.
Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.
(January 19, 2012)
The rug I bought is ROUND (3'6"). It is primarily polypropylene and should cleanup easily.
(September 27, 2011)
In the picture this rug looks blue. When you receive it , it is more tan with a littel blue in it. Very deceiving.
(April 27, 2011)
I was very pleased when my rugs arrived! The workmanship was of high quality and colors were as shown online. I found the prices to be very good for the product received. Customer service was very friendly and helpful. I would definitely order again and highly recommend these rugs! They look gorgeous on my wood floors.