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Shipping Information

Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.


Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.


Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.


Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.

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DETAILS
REVIEWS
peter from NJ. (November 19, 2015)

loved the fast ship, the great packaging and excellent condition of rug, was exactly as described, the photo on website was true to size, color, and thickness

RECOMMENDED: Yes!
Didee from MA. (September 24, 2015)

Love, I mean LOVE this rug it is on our tile floor in a glass-in porch and it looks FABULOUS. I have the green dragonfly rug it pulls the teal, gray, greens altogether and makes for a perfect statement in our favorite room in the house. Easy to vacuum (and I have 3 dogs so it needs it often.) Hides dog hair well and is just a delight. Thin, flat and no fuss. Serves the purpose for us perfectly. I have a mat under it and it is always in place and looks welcoming.

RECOMMENDED: Yes!
Ellen from NC. (August 25, 2015)

WE are pleased with our new outdoor rug, looks to be of good quality.I also purchase a rug pad.The benefit of that is to help wick away water from the rug.

RECOMMENDED: Yes!

Out of 15 reviews
14 customers would recommend this item to others.
12 (80%)
2 (13%)
0 (0%)
0 (0%)
1 (6%)
QUESTIONS
Is the blue dragonfly rug a bright blue or more of a muted silver/blue? I'm hoping for the later.
--Laurie (Thursday, January 28, 2016)
Hi, unfortunately we do not see these items face to face to see color or the way they feel, they are not on display, but I can give you my opinion. It appears to be a greenish blue.
--Rugs USA (Jan 28, 2016 8:16:04 PM)
DISCLAIMER

Returns Accepted Within 30 Days of Delivery. For our full return policy and details click here

Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.

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