Shipping Information

Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.

Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.

Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.

Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.

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Mary (March 09, 2016)

Rug is very nice but it has a lot of creases which have still not flattened out after 2 weeks.

Kay from CA. (February 12, 2016)

It is a great for our home,goes along with my love for outdoors...

peter from NJ. (November 19, 2015)

loved the fast ship, the great packaging and excellent condition of rug, was exactly as described, the photo on website was true to size, color, and thickness


Out of 17 reviews
16 customers would recommend this item to others.
12 (70%)
4 (23%)
0 (0%)
0 (0%)
1 (5%)
Is the blue dragonfly rug a bright blue or more of a muted silver/blue? I'm hoping for the later.
--Laurie (Thursday, January 28, 2016)
Hi, unfortunately we do not see these items face to face to see color or the way they feel, they are not on display, but I can give you my opinion. It appears to be a greenish blue.
--Rugs USA (Jan 28, 2016 8:16:04 PM)

Returns Accepted Within 14 Days of Delivery. For our full return policy and details click here

Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.

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