Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.
Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.
Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.
Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.
Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.
(September 23, 2014)
Nice rug, muted greenish/blue which is ok. Using in my bathroom as the indoor/outdoor durability and resistance to water damage is good there. Does snag easily with cats, which I have, but I just clip the threads and it looks fine.
(April 11, 2014)
Beautiful rug, I love it! I arrived very quickly too.
(January 04, 2014)
The rug is pretty and the colors are just as shown BUT the threads pull up VERY EASILY. Now we know why there was a slip of paper that came with the rug telling you not to pull the threads but tipo cut them off. They claim that it is not a defect in the rug but we have to cut many threads off every day. It instructs not to use a vacuum with a beater bar so we did not. We have had it less than a month and we are VERY dissapointed about how it is holding up. I would absolutely not recommend this rug.