Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.
Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.
Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.
Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.
Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.
(January 07, 2014)
Beautiful rug! Love the colors! I would recommend this to others.
(October 04, 2012)
The picture on the website made the rug look black, white and red. When I opened the rug the "red" was actually a burnt orange looking color...not at all what I was expecting. It doesn't match anything in the room I was going to use it in. I gave it to my mother to use since I was unable to use it so I doubt I will be ordering any more rugs off of this website.
(March 25, 2011)
Good quaity carpet with great design. Makes an attractive focal point for any room. Colors are exactly as pictured. Delivery was fast and package came in unusually good condition. I would highly recommend this rug.