Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.
Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.
Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.
Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.
Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.
(March 07, 2012)
I like the Colors in the Rug, but that's all it's just Flat & Thin, You can purchase a Rug like this anywhere, I had contacted Customer Service about this Rug before purchasing it, but by the time they got back in touch with me, I had taken a chance & ordered it, which was my Mistake., I wanted a thicker Rug.,but anyway I like the Colors.
(May 16, 2011)
Product is of very good quality and looks even better that in the graphic on the website. The texture is lush. Very good value. Highly recommended.