I have bought a couple breaded rugs from Rugs USA . I have to say the quality is excellent . My first rug is over 10 years old and the rug still looks great and has held up very well. And because of these reason i have bought my second rug about a month ago and it also looks wonderful. I was very happy with the product so i had no need to contact customer service . But i will say that i did received serveral email to keep me updated with the process of my rug and tracking the delivery process.
I love this rug, makes the room bright and looks great with a navy couch and grey walls.
Nicely made. Color true to picture. Quality great. Not made in China :hugging:
Ordered one for myself and my in-laws liked it so much they wanted one too! Great color, really brightens up the room!
Perfect shopping experience. High-quality, Nice thick comfortable rugs. Fast delivery!
Enjoying the rug, it is more of a royal blue then Navy but looks and feels great.
The pictures of this rug does it no justice. It is absolutely gorgeous. The quality is spot on. Ordered the 10' runner and the 8'??10' rectangle rugs in this.
Looks better in person than online. Doesn’t look cheap either. Got it with the rug pad, which I highly suggest because it doesn’t budge on your slick hardwood.
I love how this rug looks in our living room. The only thing I would change would be to make the pile height taller.
Adorable rug that fits perfectly in my apartment. Looks just like the picture online.
In reference to other reviews- it did take a few days to fully lay flat but it eventually did. Not very symmetric out of the box but may be able to be pulled/stretch to get closer towards symmetric/straight edges
We bought this rug for our son's nursery, and it is even more beautiful in person! Absolutely love it!