Shipping Information

Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.

Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.

Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.

Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.

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from AL. (December 09, 2015)

Good quality. Arrived timely price was reasonable would recommend this product

apegurl from CA. (May 28, 2015)

Rug is exactly what I wanted for in front of the fireplace. So soft, thick and a great color (looks in person like it does on-line).

cajun from GA. (October 19, 2012)

love this rug. Shopped around for months and this is by far the softest rug EVER.... no shedding what so ever. Very happy customer!


Out of 4 reviews
4 customers would recommend this item to others.
4 (100%)
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0 (0%)
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Does the ivory/heather color have gold or brown in it?
--debs130 (Monday, May 23, 2016)
This style has Brown in it. Please keep in mind that as this is a handmade item, variations may sometimes occur.
--Rugs USA (May 23, 2016 2:57:24 PM)

Returns Accepted Within 14 Days of Delivery. For our full return policy and details click here

Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.

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