Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.
Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.
Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.
Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.
Hand-tufted by expert artisans using a special blend of the highest quality Chinese wools, these rugs have the softest of hands and a shine that is unsurpassed. Many New Wave designs feature hand carving for added depth and a Tibetan-like weave, mostly found in hand-knotted rugs, but expertly achieved in these hand-tufted pieces.
Vacuum regularly as new wool rugs can shed yarn fibers for up to three months. Avoid direct and continuous exposure to sunlight. Do not pull loose ends, clip them with scissors to remove. Clean liquid spills immediately by blotting with cloth or sponge. For hard to remove stains, professional rug cleaning is recommended.
It's a beautiful rug and wears very well. I have two of the larger versions of this rug in our company lobby and we have been very pleased with the wear and durability.RECOMMENDED: Yes!
I bought this rug for my living room about 3 and a half years ago and it's still in great shape. I bought the teal and love the soft colors. The wool is soft under your feet, and the rug is very thick. It's held up well to normal daily life. My cat's love to lay on it, and the dark circles tend to show cat hair, so I vacuum it often. I also had my carpet professionally cleaned last year and they cleaned this rug as a bonus. It looked brand new!RECOMMENDED: Yes!
This vibrantly colored rug is a whimsical and funky addition to my den. The wool is luxurious; it is so soft. I get lots of compliments on it.RECOMMENDED: Yes!
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Returns Accepted Within 30 Days of Delivery. For our full return policy and details click here
Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.
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