Processing Time - Orders typically ship in 2-5 business days. Transit via UPS Ground can take up to 6 business days. Braided and custom-made products may take 2 to 3 weeks for delivery.
Free Shipping to Contiguous United States - We do not ship to Alaska, Hawaii or the Caribbean Islands at this time.
Oversized items - Orders that ship freight may take up to 2 weeks from shipment date to be delivered. You will be contacted by the trucking company to schedule a delivery appointment.
Shipping to Canada - Orders shipping to Canada will be subject to a 15% shipping surcharge fee. The shipping surcharge does not cover duties, customs, taxes or brokerage fees which may be charged to you by the shipping courier at time of delivery. At this time we are not shipping to Yukon and the Northwest Territories in Canada.
Vacuum regularly as new wool rugs can shed yarn fibers for up to three months. Avoid direct and continuous exposure to sunlight. Do not pull loose ends, clip them with scissors to remove. Clean liquid spills immediately by blotting with cloth or sponge. For hard to remove stains, professional rug cleaning is recommended.
Please Note: The images we display have the most accurate color possible. Due to differences in computer monitors, we cannot be responsible for variations in color between the actual product and your screen. Please be advised that in some cases patterns and colors may vary according to size. Lengths and widths may vary from the published dimensions. We do our best to provide you with an accurate measurement, but please be advised that some variation exists and this is not a manufacturing defect.
(February 19, 2015)
I was looking for a Moroccan style rug for our nursery that was reasonably priced and wool, I didn't want any synthetic materials. This rug was definitely a bargain at 75% off and free shipping. I am happy that it is wool. Because of that you will have to vacuum it a few times as it does shed, but to me that is worth it for being a natural fiber. The lines in the rug are more brown than I was anticipating which is why I am only giving it 4 stars. I was thinking they were a little more charcoal in color. The shag is nice and ...
(January 11, 2015)
This is the second time I'm buying this rug. I LOVE it.
(May 29, 2014)
Beautiful rug! I really luv it! It's soft and super thick. The only complaint I have is that it does shed quite a bit, like any other wool rug ( I imagine). I'm hoping that with time it will not be an issue. I have bought several rugs from Rugs USA and I definitely recommend their stuff. Good deals! Especially when their stuff goes on sale for an extra 70%-80% off. Keep an eye out!